Case Study: Days Healthcare boosts sales insight and customer opportunities with Phocas

Days Healthcare unlocks £20k-£30k annual sales opportunity with Phocas

Days Healthcare, an award-winning supplier in the mobility and rehabilitation industry, faced challenges in understanding its sales data due to a reliance on cumbersome Excel spreadsheets. This made it difficult for their sales team to be proactive and fully understand customer purchasing behaviors. To gain clarity, they implemented the Phocas analytics platform integrated with their Microsoft Dynamics NAV system.

By using Phocas, the sales team could easily analyze data to identify opportunities and risks, preparing for customer visits with insights that were previously unavailable. This led to measurable results, including the identification of a specific opportunity worth £20,000-£30,000 per annum. The solution provided by Phocas helped Days Healthcare become more proactive, understand their customers better, and contributed to the company achieving higher growth.

Days Healthcare