Case Study: Hein Electric Supply achieves e-commerce success with Phocas

Data is key to e-commerce success at Hein Electric Supply

Hein Electric Supply needed a better way to use data to support its B2B e-commerce plans after a cloud ERP upgrade made reporting harder and less usable. The company struggled with missing fields, limited sorting, and slow, spreadsheet-style analysis in Infor’s BI product, making it difficult to decide which products to feature online and how to support its e-commerce team.

Hein Electric Supply returned to Phocas, and Phocas reconnected the company’s data through API integration and mapping in about six weeks. With Phocas, more than 10 users across inventory, sales, purchasing, and e-commerce can now build their own reports and dashboards quickly, compare performance, and access normalized data for product selection. The result was faster, easier analytics and stronger support for its e-commerce strategy, helping the company move forward with greater confidence and efficiency.

Hein Electric Supply

Chris Stoming

President