Case Study: Splosh achieves rapid, error-free reporting and strong ROI with Phocas

Big ROI Gains for Giftware Company, Splosh Australia

Splosh Australia is a Brisbane-based giftware and homewares company that grew from a suburban garage to a 2,500 m2 distribution centre and a 30‑plus person team. Facing a seasonal, fast-changing product range, General Manager Laura Kendall struggled with time-consuming, ad hoc manual reporting from MYOB EXO and Excel that produced surprising and inconsistent insights and limited regular analysis.

Since implementing Phocas BI in 2012, Splosh can run fast, accurate reports that the sales team uses to track budgets, spot customer spend variances and find sales opportunities. Tasks that once took 20 minutes with high error risk now take about 90 seconds, managers collaborate more effectively with reps, adoption is high because the tool is simple to use, and the company credits Phocas’ strong support with helping deliver measurable ROI.

Splosh

Laura Kendall

General Manager