Case Study: Gustave A. Larson Company achieves faster, more accurate decisions with Phocas

Actionable information helps HVAC&R distributor make decisions

Gustave A. Larson Company, a leading distributor of commercial and residential HVAC parts and refrigeration equipment across 16 U.S. states, needed a faster way to turn ERP and operational data into actionable insights. Before using Phocas, teams had to run multiple reports and perform extensive analysis before making decisions.

Phocas, through Epicor Data Analytics (the white-label of Phocas data analytics), helped Gustave A. Larson Company centralize ERP, call center, IT help desk, phone metrics, and weather data into one platform. The result was faster delivery of actionable information, more timely and accurate decisions, and broad adoption across the business, with about 200 active users using the system daily.

Gustave A. Larson Company

Robert Destromp

Operations Analyst