Case Study: PSS Industrial Group achieves real-time supply chain visibility with Phocas

PSS Industrial Group leverage Phocas for real-time conversations across its supply chain

PSS Industrial Group, a leading distributor and manufacturer for the oil and gas energy market, needed a simple, practical way to access and use large volumes of supply chain data across 30 locations. Using Phocas Analytics with its Infor CSD ERP, the company wanted better visibility into inventory, warehouse productivity, supplier performance, and rebate tracking without requiring extensive training or complex BI tools.

Phocas gave PSS Industrial Group real-time dashboards and hourly warehouse logistics analysis, helping teams and suppliers review KPIs live, validate rebate spend, and compare trends and costs on demand. The result was faster, more transparent decision-making, improved supplier collaboration, and better control of accruals and rebate opportunities, with Phocas also expanding value into sales through AI-powered natural-language search.

PSS Industrial Group

Melanie Baker

Director of Supply Chain