Case Study: Waste Connections reconnects with 30,000 candidates and streamlines recruiting with Phenom

Waste Connections reconnects 30,000 candidates with Phenom

Waste Connections, a North American waste and environmental services Fortune 500 company, faced a significant recruiting challenge. Their decentralized teams used a fragmented system of 12 different platforms, which left them unable to effectively engage a talent community of over 30,000 candidates. Partnering with vendor Phenom, they sought to implement AI and automation to unify their recruiting operations and improve the candidate experience in a competitive industry.

Phenom provided a solution that included its Talent CRM, Intelligent Sourcing, AI Fit Score, and the Phenom X+ GenAI tool. This consolidated platform enabled automated nurture campaigns and interview scheduling, giving recruiters time back for meaningful candidate conversations. As a result, Waste Connections transformed its 30,000 previously unreachable candidates into an active pipeline and reduced interview scheduling from a six-email process to just 30 seconds. Phenom's technology provided the corporate consistency and regional flexibility the company needed.

Waste Connections