Case Study: University of Maryland Medical System cuts onboarding time and speeds clinical hiring with Phenom

University of Maryland Medical System cuts onboarding processing by 48 hours with Phenom

The University of Maryland Medical System (UMMS) faced a significant challenge when transitioning its entire talent acquisition function from an RPO model to an in-house operation. With high hiring volumes and no existing tech stack, UMMS had to overcome data fragmentation, slow onboarding processes, and the risk of replicating broken recruiting workflows. To build a modern TA function, they partnered with Phenom.

UMMS implemented Phenom's platform, including Phenom Career Site, Talent CRM, Hire, and Onboarding, to create an end-to-end hiring system. The solution provided real-time data integration and full visibility into the onboarding pipeline. The results were substantial, including a 48-hour reduction in onboarding processing time and a 53% same-hour interview scheduling rate for clinical candidates. Phenom enabled UMMS to build a more efficient and effective internal talent acquisition operation.

University of Maryland Medical System (UMMS)