Case Study: The Warehouse Group boosts employee engagement and internal mobility with Phenom Employee Experience

The Warehouse Group drives 97,767 page views with Phenom Employee Experience

The Warehouse Group, one of New Zealand's largest retailers, faced the immense challenge of managing a major business restructuring and shift to agile work for its 12,000 employees, all while navigating a pandemic. Their goal was to educate, engage, and ensure transparency across their entire workforce. To meet this challenge, they partnered with vendor Phenom and utilized their Employee Experience platform to drive the transformation.

Phenom's solution provided a centralized internal portal, the Agile Career Hub, which served as a one-stop shop for communication, education, and internal mobility. This platform enabled The Warehouse Group to over-communicate changes, showcase new career paths, and provide support resources. The results were highly successful, with Phenom's implementation yielding 1,400 new sign-ups in three days, over 12,000 employee visits, and more than 3,000 applications for internal positions, proving enthusiastic adoption across the workforce.

The Warehouse Group