Case Study: AtWork Group achieves 176% more applications and 165% more hires with Phenom

Staffing Agency AtWork Provides Talent Fast with Experience, Intelligence & Automation

AtWork, a nationwide franchise staffing agency, faced candidate drop-off from a website and application flow that wasn’t built for job seekers: clunky navigation, too many clicks, and a “massive questionnaire” that hurt conversions. To modernize the experience and tech stack, AtWork selected Phenom and its Intelligent Talent Experience platform, including a Phenom Career Site and hosted apply process.

Phenom implemented a personalized career site, a four-field hosted apply, AI-powered Phenom CRM, and automated Campaigns/SMS with seamless integration to AtWork’s Greenfield ATS. The results were dramatic: a 176% increase in total applications, 237% more completed applications (with a near 100% start-to-completion ratio), a 339% jump in career site visits, and a 165% increase in hires year-over-year, plus faster time-to-hire and higher conversion rates.

AtWork

Jason Leverant

President and COO