Case Study: SSM Health achieves faster high-volume screening with Phenom X+ Screening

SSM Health cuts screening response time to under a day with Phenom

SSM Health, a large multi-state Catholic health system with over 40,000 employees, faced unsustainable high-volume hiring challenges. Their recruiters were overwhelmed by application volume, leading to a slow, manual screening process that created a poor candidate experience. They turned to vendor Phenom and implemented its Phenom X+ Screening product to automate and improve their screening process.

Phenom's solution used automated knockout and scored questions to quickly identify qualified candidates, integrated with SSM Health's Workday ATS, and provided AI-generated summaries for recruiters. The results were significant, with a 29% increase in recruiter tool adoption, 318 recruiter hours saved, and over 2,700 screenings completed within the first 30 days. The average screening completion time was reduced from 2-3 days to under one day, dramatically speeding up hiring.

SSM Health