Case Study: Southwest Airlines achieves 700% more employee referrals with Phenom

Southwest Airlines drives 700% more employee referrals with Phenom

Southwest Airlines sought to increase the number of high-quality employee referrals for its open positions. The company partnered with the vendor Phenom to incentivize and optimize its employee referral program using Phenom's intelligent Employee Experience platform and CRM capabilities.

By implementing Phenom's solution, Southwest Airlines automated internal promotions and streamlined communication, which drove a 700% increase in weekly employee referrals, from 125 to 1,000 per week. Phenom's platform also helped the talent acquisition team save countless hours on sourcing and hiring while improving candidate conversion rates and retention.

Southwest Airlines