Case Study: SASR Workforce Solutions reduces hiring time and candidate misalignment with Phenom AI voice screening

SASR Workforce Solutions cuts candidate-job misalignment 44% with Phenom

SASR Workforce Solutions faced a significant challenge in its recruiting process, which was largely manual and inefficient. With no structured candidate journey or automation, their funnel was leaking, leading to long hiring times and misaligned candidates wasting valuable recruiter time. They partnered with Phenom to assess their maturity and identify the most critical gaps using the Phenom AI & Automation Maturity Model.

Phenom's solution was the targeted deployment of its AI voice screening agent, Phoebe, at the initial screening stage. This provided 24/7 automated screening that asked crucial knockout questions upfront. The results for SASR were substantial: a 44% drop in candidate-job misalignment, a reduction in hiring time from 120 days to under 30, and a 94% first-day show rate. Phenom's intervention freed up recruiter time and built a faster, smarter process.

SASR Workforce Solutions