Case Study: Leukemia & Lymphoma Society fills roles faster with Phenom

Leukemia & Lymphoma Society cuts time to accept by 38% with Phenom

The Leukemia & Lymphoma Society (LLS), a nonprofit healthcare organization, faced challenges with an outdated career site that failed to showcase its employer value proposition and lacked metrics. They needed to better attract and engage passive candidates and empower recruiters with more targeted outreach tools, requiring a solution beyond their existing ATS. LLS turned to the vendor Phenom and its Intelligent Talent Experience platform to address these issues.

Phenom implemented its Career Site, CMS, CRM, and Chatbot to create a dynamic, organic career experience and a central hub for candidate data. This solution enabled personalized recruiter outreach and automated candidate engagement. As a result, LLS decreased its time to accept by 38%, from 70-80 days to around 50 days, and the chatbot generated over 350 new candidate profiles in six months. Phenom also provided talent analytics to optimize recruitment spending and helped LLS better showcase its commitment to DE&I.

Leukemia & Lymphoma Society