Case Study: a leading retail chain hires 7,000 workers in two weeks with Phenom

Leading Retail Chain hires 7,000 workers in two weeks with Phenom

The customer, a leading retail chain, faced the challenge of improving recruiting efficiency for its 2,500+ outlets, which received 700,000 applicants per year. Their goals were to reduce time-to-hire for walk-in candidates to 24 hours and to optimize the experience for candidates, recruiters, and managers. They partnered with vendor Phenom and its Intelligent Talent Experience platform to address these high-volume hiring needs.

Phenom implemented several solutions including its Career Site, CRM, Chatbot, SMS, and Video Assessments to provide a hyper-personalized and efficient hiring process. The results were highly successful, with the retail chain hiring 7,000 workers in just two weeks to meet critical supply chain demands. By leveraging Phenom's platform, the company exceeded its talent goals, removed manual steps, and centralized critical data for smarter staffing decisions.