Phenom
199 Case Studies
A Phenom Case Study
Just Eat Takeaway.com (JET), a leading global online food delivery marketplace, sought to transform its candidate experience with a comprehensive, multi-market career site redesign. The company faced significant challenges in building a "pixel-perfect" site at scale, which included managing over 120 custom pages, localized content, and rich media while coordinating across multiple stakeholders and time zones. JET partnered with vendor Phenom and its Global Customer Care team to bring this ambitious vision to life.
Phenom's Global Customer Care team provided a collaborative, customer-obsessed support model, acting as a seamless extension of the JET team. They delivered a high-quality career site with impressive speed and precision, completing the project faster than originally scoped without compromising on quality. The solution resulted in a top-performing career site that authentically reflects the JET brand across all markets, providing a smooth and engaging experience for candidates worldwide.