Phenom
199 Case Studies
A Phenom Case Study
The customer, a UK-based media company called Global, faced a challenge with a lengthy and complex job application process that was causing candidates to abandon their applications. To address this, they partnered with vendor Phenom, utilizing the Phenom Career Site and Phenom Chatbot.
Phenom's solution reduced the application's complexity and automated responses to FAQs, which decreased the average time to apply by 67% down to just 5 minutes. As a result, Global achieved a 300% increase in completed applications and a 28% rise in application conversion within a two-month period.