Case Study: Elara Caring achieves faster caregiver hiring with Phenom AI

Elara Caring cuts time to offer accepted to 2.3 days with Phenom

The customer, Elara Caring, faced the significant challenge of needing to hire 17,000 caregivers annually while managing 80,000 interviews across a team of 100 recruiters. To address this, they partnered with the vendor Phenom to implement a strategic, phased approach using AI and automation.

Phenom's solution involved deploying a personalized career site with high-volume hiring workflows, candidate assessments, and voice agent technology to handle initial screening interviews. This implementation dramatically reduced the time from application to accepted offer to just 2.3 days. The results were striking, with a 50% candidate conversion rate and 92% of interviews completed within one day. Furthermore, candidates interviewed by Phenom's AI worked their first shift sooner and logged 40% more hours than those hired through traditional methods.

Elara Caring