Case Study: Dutch Bros Coffee cuts time to fill by 50%+ with Phenom automation

Dutch Bros Coffee cuts time to fill by 53% with Phenom

Dutch Bros Coffee, a large coffee chain with a decentralized hiring model, faced challenges with slow, manual recruiting processes across its many locations. Their 28-day time-to-fill was too slow for their high-volume needs, and they lacked executive buy-in for new technology. They partnered with Phenom to implement their hiring automation solutions to transform their talent acquisition.

By leveraging Phenom's automated tools for interview scheduling, eligibility screening, and a mobile hiring manager experience, Dutch Bros achieved significant results. Time to fill was cut by 53%, dropping from 28 days to under 10 days. The automation also powered over 10,000 interviews and improved hiring manager satisfaction by 40%, all while enabling their lean team of nine to support hiring for 25,000 employees.

Dutch Bros Coffee