Case Study: DHL achieves a unified global employer brand with Phenom

A Phenom Case Study

Preview of the DHL Case Study

DHL cuts time to hire by 40% with Phenom

DHL, a global logistics leader, faced a significant challenge in unifying its fragmented employer brand across more than 200 disparate career sites and multiple applicant tracking systems. This disjointed approach hindered their ability to efficiently recruit for 180,000 annual positions and effectively resonate with both frontline and specialized knowledge workers. To address this, DHL partnered with Phenom to implement its Intelligent Talent Experience platform.

By leveraging Phenom's platform, DHL consolidated its career sites and gained tools for personalized content, AI-powered CRM, and recruitment marketing. The solution delivered substantial results, including a unified global employer brand, a 40% faster time to hire, and attracting five times more quality job seekers per month. Phenom enabled DHL to significantly improve recruiter and candidate experiences, leading to higher-quality talent acquisition and greater operational agility.


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