Case Study: Bright Horizons streamlines high-volume hiring and saves 1,039 hours with Phenom

Bright Horizons saves 1,039 hours in 90 days with Phenom

Bright Horizons, a global leader in early childhood education, faced significant challenges in its high-volume hiring due to regional certification differences, decentralized recruiting, and a high volume of manual tasks. To address these inefficiencies, Bright Horizons partnered with vendor Phenom to implement a strategy of iterative business process mapping to uncover and eliminate these costly workarounds.

Using Phenom's Automated Interview Scheduling, X+ Screening, and Talent CRM products, the company built automation workflows that qualified candidates, handled scheduling, and managed communications. As a result, Phenom's solution saved Bright Horizons 1,039 hours of recruiter time in just 90 days, automated 70% of teacher candidate dispositions, and recovered 245 hours through automated screening and scheduling.

Bright Horizons