Case Study: Asurion boosts high-volume hiring and show rates with Phenom Events Pro

Asurion cuts event setup time by 50% with Phenom

Asurion, a global leader in tech care with 18,000 employees, faced significant challenges in managing its high-volume recruitment events. Despite strong candidate interest, its process was hindered by a fragmented technology stack that forced recruiters to juggle multiple platforms and created a poor candidate experience. This lack of visibility and efficiency threatened their referral-driven hiring pipeline. To address this, Asurion partnered with vendor Phenom to implement its Events Pro solution.

Phenom provided an all-in-one event management platform that unified and automated the entire candidate journey. The solution streamlined screening, registration, and communication, reducing the time for a candidate to be screened and matched to an event to just three minutes. This resulted in measurable impacts for Asurion, including cutting time-to-hire for event hires to just 8 hours, a 50% growth in attendee show rates, and a 50% reduction in the time recruiters spent on event setup and management.

Asurion