Phenom
199 Case Studies
A Phenom Case Study
Alight Solutions, a leading cloud-based human capital technology and services provider, faced a challenge where employees were eager for career growth but lacked visibility into opportunities beyond their immediate teams. Despite having extensive resources, employees needed a clearer path forward. To address this disconnect between career promises and reality, Alight partnered with Phenom to implement a solution.
Alight implemented Phenom's Talent Marketplace and Career Pathing, powered by applied AI, to map over 1,100 roles and provide employees with visibility into potential career moves, required skills, and learning opportunities. Following a measured rollout, the solution led to increased participation in the internal mobility tool and the creation of career paths. This success prompted managers to ask for their own tools, leading to the implementation of Phenom People Manager to equip them with visibility into team skill gaps and to transform performance conversations into forward-looking development discussions.