Case Study: Alight Solutions builds career pathing in six months with Phenom Career Pathing

Alight Solutions launches career pathing in 6 months with Phenom

Alight Solutions, a benefits administration company, faced the challenge of building a career pathing program for its 10,000 employees from scratch. They had no existing skills data or taxonomy, only 1,200 job titles, and needed a solution to make internal mobility visible and accessible without a years-long manual mapping project. They turned to the vendor Phenom to implement its Talent Marketplace and Career Pathing services.

Using Phenom's built-in skills ontology, Alight automatically mapped skills to all its job titles, creating a structured foundation without manual data entry. This allowed them to launch their "Career Compass" tool in just six months, seamlessly integrating it with their existing Phenom and learning management systems. The results included a 97% increase in internal careers profile creation and approximately 400 views of career pathing pages per month, demonstrating strong early employee engagement with the new platform.

Alight Solutions