Case Study: a leading NYC law firm achieves 75% employee engagement survey participation with PerformYard

Leading NYC Law Firm reaches 75% engagement participation with PerformYard

A leading New York City law firm faced the challenge of moving beyond manual employee feedback collection to gain more sophisticated, actionable insights that could improve its workplace culture and operations. They turned to PerformYard's employee engagement survey solution to achieve this.

PerformYard implemented a strategically designed survey and a comprehensive roll-out, which yielded a robust 75% participation rate and provided deep, department-specific insights. These results allowed the firm to form dedicated steering committees to act on the feedback, validate leadership hunches with data, and leverage internal expertise for initiatives like client journey mapping, ultimately improving both employee and client satisfaction.