Case Study: FlightStats achieves 99% review completion and eliminates administrative burden with PerformYard

FlightStats - Customer Case Study

FlightStats, an information services company providing B2B flight data, faced a cumbersome, manual performance review process built on Word documents, email reminders, and hand consolidation. HR Director Nancy Martell needed a web-based, customizable performance management solution to automate reminders, standardize forms, and preserve the aspects of her existing process that employees trusted, and she selected PerformYard for that purpose.

PerformYard worked with Nancy to translate FlightStats’ existing review process into its web-based performance management platform, creating employee profiles within a day and providing manager training. The automated notification system and user-friendly interface drove strong adoption—employees completed self-evaluations, peer feedback, and manager reviews—and FlightStats achieved a 99% review completion rate, secure reliable performance data, and consolidated results for executive planning.

FlightStats

Nancy Martel

HR Director