PerfectServe
103 Case Studies
A PerfectServe Case Study
UK HealthCare, an award-winning academic medical center, was facing significant challenges with its outdated, manual provider scheduling processes. These inefficient methods consumed excessive administrative time, led to frequent errors and scheduling inequity, and increased stress for its hospitalist group. To address this, they turned to PerfectServe and implemented its Lightning Bolt Scheduling solution.
By using PerfectServe's web-based platform, UK HealthCare gained the ability to create optimized, transparent, and unbiased schedules that accounted for provider preferences. The results were dramatic, as PerfectServe's solution reduced the time spent building schedules from 1,480 hours to just 260 hours per year. This reclaimed over 1,200 hours of lost productivity, enabled easy self-swapping of shifts, and ensured equity across all types of shifts.