Case Study: Summit Cancer Care saves time and improves provider scheduling with PerfectServe Lightning Bolt

Summit Cancer Care saves 5–10 hours per month with PerfectServe

Summit Cancer Care, an oncology and hematology practice in Southeast Georgia, faced significant challenges with its manual provider scheduling process in Google Sheets. Managing schedules for 26 providers was time-consuming, taking 5-10 hours per month, and led to frequent disruptions, poor visibility, and difficulty balancing shifts equitably. Seeking a better solution, the practice turned to vendor PerfectServe and its Lightning Bolt scheduling platform.

By implementing PerfectServe's Lightning Bolt, Summit Cancer Care automated its scheduling. The solution saved 5-10 hours of administrative work each month, automated over 300 annual schedule changes, and allowed schedules to be generated a full year in advance. This provided greater transparency for providers and significantly improved shift equitability. The real-time accuracy also drastically reduced contact disruptions, ensuring patients reached the correct on-call provider.

Summit Cancer Care