Case Study: Clear Medical Imaging achieves fairer, faster provider scheduling with PerfectServe Lightning Bolt Scheduling

Clear Medical Imaging cuts schedule creation from 3-5 hours to 1 hour with PerfectServe

Clear Medical Imaging, a provider of diagnostic imaging services in Ontario, faced significant challenges with its manual, Excel-based physician scheduling process. This outdated method was time-consuming, created inequitable schedules, and led to workflow breakdowns for time-off requests, contributing to provider frustration. The organization turned to PerfectServe and its Lightning Bolt Scheduling solution to automate and improve the process.

By implementing PerfectServe's rules-driven scheduling software, Clear Medical Imaging automated its schedule creation and management. The results were substantial, reducing monthly scheduling time from 3-5 hours to just 1 hour. PerfectServe's solution also ensured more equitable shift distribution, eliminated perceptions of favoritism, and increased the approval rate for time-off requests, leading to greater provider satisfaction and control.

Clear Medical Imaging