Case Study: Sysco achieves 92% global survey participation and 100% leader action plan completion with Perceptyx

Sysco achieves 100% leader action plan completion for two years with Perceptyx

Sysco, the world's largest broadline food distributor, faced the challenge of elevating employee listening to a strategic business discipline across its global, frontline-intensive workforce of 74,000 colleagues. To strengthen alignment and embed feedback into decision-making, the company partnered with Perceptyx, leveraging its Point-In-Time and Lifecycle listening products to transform its approach.

With Perceptyx, Sysco implemented a structured, multi-year roadmap that included enhanced survey design, a centralized internal consulting team, and disciplined multi-layered action planning. This solution yielded significant results, including a 92% survey participation rate and 100% action plan completion by leaders for two consecutive years. The measurable impact included year-over-year increases in its engagement index and consistent growth across all its enterprise priorities, solidifying employee voice as a key input for strategic initiatives.

Sysco