Case Study: American Woodmark boosts survey participation and employee engagement with Perceptyx

American Woodmark boosts survey participation from 68.6% to 91.7% with Perceptyx

American Woodmark Corporation, a major cabinet manufacturer, faced the challenge of moving from periodic engagement surveys to a continuous, lifecycle-based listening strategy to support its first five-year employee experience plan. To address this, they partnered with Perceptyx to gain deeper visibility into the full employee journey and strengthen workforce stability.

Perceptyx implemented an always-on listening platform featuring new onboarding and exit surveys, supported by Pulse Survey Action Teams and a structured action planning playbook to ensure feedback led to action. This solution, backed by formal leadership accountability sessions with the CEO, drove significant results for American Woodmark. Survey participation grew 23 points to 91.7% over three years, engagement was sustained above 80%, and a 25-point Intent to Stay gap validated the predictive power of their EX data on actual retention outcomes.

American Woodmark Corporation