Lovehoney’s AI agent saves it 1300 hours every month while achieving 94% customer satisfaction
Lovehoney’s
Matt Oxford
Head of Customer Service

Percept is the no-code AI Chatbot that understands customers. It lets customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.
Showing 2 Percept Customer Success Stories
Lovehoney’s
Matt Oxford
Head of Customer Service
MSG91
Akesh Joshi
Chief Support Technologist
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