Case Study: Sydney Water achieves streamlined, paperless onboarding and faster time-to-productivity with PeopleStreme's WelcomeStreme

Sydney Water - Customer Case Study

Sydney Water, Australia’s largest water utility with around 3,000 staff, faced a manual, paper-based onboarding process that required recruitment to courier information packs and could not include critical policies. The organisation wanted to better engage new hires between offer and start, give them control over when they accessed materials, and ensure compliance and readiness before day one. To address this, Sydney Water engaged PeopleStreme to deploy WelcomeStreme.

PeopleStreme implemented the WelcomeStreme onboarding portal to centralise welcome information, policies and pre‑induction content, automate workflows and enable electronic tracking and sign‑off. The solution eliminated paper packs, improved early engagement and brand experience, and delivered measurable benefits cited by Sydney Water such as reduced cost-to-hire, increased day‑one readiness and faster new‑hire time-to-productivity, while mitigating compliance risk through systematic policy tracking—all achieved through PeopleStreme’s platform.

Sydney Water