Case Study: Pepper Australia Pty Ltd achieves global, scalable performance management and cost savings with PeopleStreme

Should you buy or build your own Human Capital Management system

Pepper Australia Pty Ltd, a global financial services business that has grown from around 60 employees to a headcount of over 1,000 across Australasia, Asia and Europe, faced a challenge: its in‑house performance appraisal tool could not provide the consistency, visibility, alignment to strategic objectives or reporting capability required for a maturing, global HCM strategy. Pepper selected PeopleStreme to address this gap, opting for PeopleStreme’s cloud‑based HCM/performance management solution to support a consistent global process and reduce reliance on internal IT and development.

PeopleStreme implemented a scalable, cloud solution with core performance management plus optional modules (Learning & Development, Talent Management, Succession Planning, eRecruitment), centralising employee data and providing KPI libraries and a VQTQ objective writer to improve objective quality. The PeopleStreme deployment delivered a best‑practice, flexible performance process across offices in Australia, Ireland, the UK, Spain and South Korea, improved visibility and alignment of individual objectives, received positive business feedback, and materially reduced the overall cost to manage the process compared with continuing to maintain an in‑house system.

Pepper Australia Pty Ltd

Sue Kent

Global HR Director