Case Study: Fred IT Group achieves simplified, ratings-free performance management with PeopleStreme

Shifting to a No-Rating Scale model

Fred IT Group, Australia’s largest dedicated IT solution provider to the pharmacy and health sectors with 25+ years’ history and a 200+ person workforce, faced a challenge with its traditional numeric performance ratings that shifted conversations to past scores rather than future development. To better link staff goals to strategy, improve career development and simplify reviews, Fred IT Group partnered with PeopleStreme to modernise its Performance Management process using PeopleStreme’s Performance Management (Performance First Legacy) platform and a shift to a no-rating (met/not met) model.

PeopleStreme supported Fred through change management, manager workshops, updated 1-1 coaching models and system configuration, delivering real-time reporting, simplified goal setting and consolidated PM documentation. After eight months the company reported overwhelmingly positive, company-wide feedback, strong manager support for ratings-free evaluations, more meaningful 1-1s, full organisational visibility and a renewed focus on learning and development — outcomes achieved with PeopleStreme’s solution.

Fred IT Group

Pino Fratangelo

GM of HR