Case Study: Regional Australia Bank achieves real-time KPI visibility and higher employee engagement with PeopleStreme

Regional Australia Bank - Customer Case Study

Regional Australia Bank, a member-owned bank with about 250 staff across 29 regional NSW locations, struggled with delayed internal messaging, difficulty finding and collating information, and slow, printed performance reviews that made KPI tracking and timely management intervention unreliable. HR sought a solution to improve engagement and ensure employees and managers were aligned to the bank’s strategic goals, and selected PeopleStreme’s Performance Management solution to address these gaps.

PeopleStreme implemented an online performance management system that replaced paper reviews, made KPIs visible and tied to organisational strategy, and gave managers and HR real-time access to performance data. As a result, branches and head office now work from the same information, training needs and oversights are identified more quickly, and Regional Australia Bank saw increased engagement reflected in its 2015 Employee Engagement Survey — demonstrating faster, clearer performance management thanks to PeopleStreme.

Regional Australia Bank

Michelle Hyde

HR Manager