Case Study: Mercedes‑Benz achieves 98% performance review compliance and streamlined performance management with PeopleStreme

Mercedes Benz - Customer Case Study

Mercedes‑Benz faced a paper‑based, time‑consuming performance management process that was “not hitting the mark” — each review required eight pieces of paper, managers struggled with compliance, and staff reported poor feedback. To modernize the system they engaged PeopleStreme to deliver an online performance management solution accessible via the company intranet.

PeopleStreme implemented the new system in about eight weeks, adding goal agreements, online reviews, an internal CV builder and reporting tools (including bell‑curve analysis) to improve transparency and talent identification. The change cut paperwork from eight pages to one screen, lifted mid‑year review compliance from an estimated 40–60% to 98%, and—per Mercedes‑Benz—an anticipated 2% increase in staff performance within 18 months would pay for the system, while enabling stronger learning and development and bonus‑linked performance measurement.

Mercedes-Benz

Danielle Entwistle

Senior Manager, Organisational Development