Case Study: Goulburn Valley Water achieves streamlined performance management, strategic alignment and reduced compliance risk with PeopleStreme

Improving Objectives, Strategic Alignment & Mitigating Risk

Goulburn Valley Water (GVW), a statutory water utility serving about 129,000 people and directly employing around 180 staff, faced significant HR challenges from manual performance appraisals, learning and training administration, and policy compliance tracking. These paper-based processes made objective setting, strategic alignment and reporting difficult, increased risk around mandatory policy and competency sign-offs, and created time‑consuming work for managers. GVW engaged PeopleStreme to address these issues using its Performance Management, Policy Manager and Learning Management capabilities.

PeopleStreme implemented its Performance Management system alongside facilitated change‑management workshops to standardise SMART objectives, automate L&D plans and policy tracking, and reduce subjectivity in ratings. The PeopleStreme solution made strategic goals visible to all employees, enabled automatic calculation of performance ratings, streamlined training history and compliance reporting, and prompted more frequent performance check‑ins—delivering measurable improvements in transparency, reduced administrative effort and lower risk across GVW.

Goulburn Valley Water