Case Study: Community Mutual achieves streamlined performance management and increased employee engagement with PeopleStreme

Effective strategic execution and employee collaboration in a disparate workforce

Community Mutual, a financial institution with about 250 staff across 29 locations in regional New South Wales, faced delays and miscommunication from a dispersed workforce. Printed, slow-moving performance reviews and poor KPI visibility made it hard to route employee concerns, track goals, and see progress against strategic plans. To solve this, Community Mutual engaged PeopleStreme and adopted their online Performance Management solution.

PeopleStreme replaced paper reviews with a centralized Performance Management system that aligns KPIs to strategy and gives managers real-time visibility of performance and training needs. The rollout eliminated internal mail delays, put head office and branches on the same page, and increased employee engagement — reflected in improved results from Community Mutual’s 2015 Employee Engagement Survey — while providing the focus and systematic guidance leadership needed.

Community Mutual

Michelle Hyde

HR Manager