Case Study: OsBTI achieves higher employee engagement and consistent high‑quality professional services with PeopleStreme Performance Management

Driving high quality professional services with performance management

OsBTI is a privately owned Australian IT services provider focused on professional and cloud-based services for SMBs. As the business grew, OsBTI struggled to keep staff aligned with its core values (passion, trust, accountability, ownership), risking a drop in service quality; to address this they selected PeopleStreme and its PeopleStreme Performance Management software to standardise performance and development processes.

PeopleStreme implemented its Performance Management system to align individual goals with organisational objectives, provide a flexible, easy-to-use framework for ongoing development, and increase employee engagement by clarifying each person’s contribution. As a result of PeopleStreme’s solution, OsBTI reports higher engagement levels, stronger goal alignment across the business, continuous high-quality service delivery to clients, and a culture of ongoing development where employees own their career progression.

OsBTI

Frank De Pasquale

Chief Executive Officer