Case Study: Baptcare achieves real-time employee engagement visibility and actionable improvements with PeopleStreme

Baptcare - Customer Case Study

Baptcare, a not‑for‑profit community care provider with over 30 locations across Victoria and Tasmania, faced limited visibility into employee engagement across its workforce. To gain live, organisation‑wide feedback and better understand engagement by demographic and location, Baptcare selected PeopleStreme and implemented the PeopleStreme Employee Engagement Survey.

PeopleStreme delivered a centralised, real‑time engagement survey platform with live reporting, demographic breakdowns, a knowledge base of remedies, and built‑in action‑plan creation, tracking and prompts. As a result, Baptcare now has live employee data for the whole organisation, complete visibility to compare results year‑on‑year and across demographics, and the ability to target and monitor remedies—streamlining reporting and enabling evidence‑based improvements in engagement.

Baptcare

Thera Storie

General Manager, Baptcare Human Resources