Case Study: Kid's Community Hospital transforms paper-based certification into digital registration with Penrod and Formstack

Kid's Community Hospital speeds intake with Penrod and digital forms

The customer, a kid's community hospital, was struggling with a paper-based certification process for local schools that involved manual data entry, multiple error-prone forms, and required unsustainable in-person visits. To address these challenges, the hospital partnered with vendor Penrod, who utilized Formstack for Salesforce to digitize and streamline the operation.

Penrod implemented a centralized platform with Formstack for Salesforce to replace paper forms with web-based, user-friendly digital versions that integrated directly with Salesforce. This solution provided e-signing capabilities and automated alerts for expiring certifications. As a result, Penrod enabled faster intake, better patient experiences, and improved operational efficiency for the hospital.