Case Study: Orgvue achieves greater product value and user growth with Pendo Technical Account Management

Orgvue generates greater value from Pendo with Technical Account Management

Orgvue, the organizational design and planning software platform, needed to improve its customer experience and get more value from its Pendo investment after a major re-platforming. As a small team, Orgvue wanted better product analytics and insights from Pendo to understand user journeys, communicate more effectively with users, and make faster roadmap decisions.

Pendo’s Technical Account Management (TAM) service helped Orgvue optimize its Pendo setup with best practices, better feedback and feature tracking, improved dashboards, onboarding, and goal tracking. With guidance from Pendo, Orgvue refined its user journey, fixed underused areas of the app, and improved product experience, resulting in a doubling of visitors in less than a year.

Orgvue

Robert Rollings

Vice President of Product Management