Pendo
190 Case Studies
A Pendo Case Study
OneBridge Solutions, a SaaS developer serving the oil and gas pipeline industry, faced a classic early-stage product challenge: a long wish list of features but limited development resources. Without a way to rank requests, the team couldn’t create a practical roadmap or confidently choose which features to build first.
By integrating Pendo Feedback, OneBridge imported and rated every feature request on effort and customer value, then used an effort-vs-value visualization to quickly identify high-impact, low-effort work. The result: they focused development on the features customers wanted most, delivered many high-value items before launch, and built a product aligned with real customer priorities.