Case Study: Onapsis achieves a last-minute beta launch and keeps its release schedule on track with Pendo in-app guides

How Onapsis used Pendo in-app guides to launch their first-ever product beta and keep their production schedule on track

Onapsis, a security software company for business‑critical applications, faced a last‑minute user‑experience blocker just two days before a planned product launch. With a full rollout no longer viable, the team needed a fast way to scale back the release without delaying their bi‑weekly schedule or creating confusion for users and internal stakeholders.

They used Pendo in‑app guides—news announcements, badges, and hover tooltips—to mark the feature as a beta, link to detailed release notes, and explain the program in‑context. The approach let Onapsis launch its first beta on schedule, collect engagement data, minimize engineering effort, and repeat the incremental rollout strategy for subsequent features while keeping users and teams aligned.

Onapsis

Donna Barbieri

Manager of User Enablement