Case Study: JobAdder accelerates UI overhaul and boosts feature adoption with Pendo

How JobAdder overhauled its UI with help from Pendo

JobAdder, a Sydney-based recruiting platform, set out to overhaul its user interface to help recruiters spend less time on logistics and more on candidates. The product team faced the challenge of deciding which features to include and prioritize while moving beyond the biased, often negative feedback that comes from one-to-one interviews.

To solve this, JobAdder used Pendo’s product analytics and in-app surveys to see real user behavior, target feedback, and track adoption. The data let the team quickly identify unused versus heavily used features, combine scattered workflows onto a single page, save months of research time, and achieve higher, more constructive survey engagement post-release.

JobAdder

Akhila Bhatt

Senior Product Manager