Case Study: Chekhub achieves rapid, automated onboarding and $150K in dev/support savings with Pendo

How Chekhub takes users from confusion to clarity with Pendo for Startups

Chekhub is an operational management platform that helps frontline teams centralize and streamline complex systems so organizations operate with clarity and precision. As an early-stage startup with limited resources, Chekhub needed a scalable, seamless onboarding experience and better visibility into user friction to reduce confusion and support rapid growth.

Chekhub adopted Pendo for Startups to deploy a 9‑step automated welcome, advanced onboarding modules, a Resource Center, and usage analytics—all managed without heavy developer involvement. The result: faster, self‑serve onboarding that frees the team to focus on strategic customers, clearer product workflows, and an estimated $150,000 saved in development and support resources in 2021, with ROI realized in weeks.

Chekhub

Jon Trout

Chief Executive Officer