Case Study: Datasite achieves faster self-service product analytics with Pendo Agent Mode

How Datasite makes product data usable for every team with Pendo Agent Mode

Datasite, a company that relies on product data to understand M&A workflows and customer behavior, wanted to make insights more accessible to non-technical teams without losing governance or accuracy. Working with Pendo and its Agent Mode product, Datasite aimed to scale self-service analytics for product, marketing, customer success, and sales while preserving expert oversight.

Pendo’s Agent Mode turned plain-English questions into trustworthy, contextual answers by showing its work, asking clarifying questions, and building reports and visualizations. The impact was immediate: routine questions that once took a data scientist or a full day of admin work were answered in minutes, including one KPI report that Agent Mode recreated in a single session, helping Datasite speed decisions and expand self-service analytics across the business.

Datasite

Andy Krueger

Director of Product Design