Case Study: Unilever reduces vendor onboarding from days to hours with Pegasystems

Unilever transforms master data management, reducing vendor onboarding from days to hours

Unilever needed a master data management process that could handle its global scale and complexity across vendors, customers, and products while improving speed, data quality, and user experience. Working with Pegasystems, Unilever used the Pega Platform to streamline vendor onboarding and master data workflows.

Pegasystems implemented a persona-centric, low-code solution with simplified microjourneys, unified data across systems, and support for citizen development. The results included a new vendor data management process deployed in nearly 40% of countries, and vendor onboarding time dropped from days to hours.

Unilever

Vijay Atal

Director Global Master Lead