Case Study: Top-Ranked Global Automaker achieves rapid quality automation, 73% faster app development and $6.6M savings with Pegasystems

Top-Ranked Global Automaker - Customer Case Study

A leading global automaker with 14 North American manufacturing sites faced largely manual, binder-based quality processes across its plants and suppliers. The company needed a single source of truth to monitor inspection responsibilities and results, speed issue resolution, improve compliance tracking, and increase supplier accountability.

Using Pega Cloud the team built an integrated quality information management system with two initial apps—Inspection Control to assign and manage inspection responsibility and Line Call, an iPad app for line workers to report issues. Built with Lean/Agile and DCO practices, the two apps were delivered in 14 weeks (vs. the typical 52 weeks), cutting development time by 73%, generating a five-year $6.6M savings and more than 300% ROI, and launching a roadmap of 18 additional projects to extend end-to-end quality management.