Case Study: State of Maine achieves 90% development productivity gains and hours-to-market with Pegasystems Pega Cloud

The State of Maine Embraces the Pega Cloud to Optimize Citizen Services

The State of Maine, which serves 1.3 million residents across 14 agencies and more than 13,000 employees, faced fragmented, paper-based systems that created redundant manual processes and slowed delivery of citizen services. The state needed a fast, scalable digital transformation to streamline operations and improve responsiveness.

By adopting the Pega Platform on Pega Cloud, Maine cut system set-up from months to hours, boosted development productivity up to 90%, and shrank time-to-market from years to hours—enabling its "40 Hour Application" approach. Results included improving work efficiency from 40 days to 4 hours and dramatically accelerating delivery of business applications.

State of Maine

Jim Smith

Chief Information Officer